Terms of Service

This is the agreement between you and Chamet. It is written to be read, not to be scrolled past — if any clause is unclear, ask support before guessing.

1. Accepting These Terms

Using Chamet means accepting these terms — all of them. If you do not agree, the right move is simple: do not use the service.

The terms cover everything under the Chamet name: the website at chamet.cc, the app, and every feature inside them — matching, calls, live streams, party rooms, messages, gifts and purchases. If you use Chamet on behalf of an organisation, you confirm you are allowed to bind it.

2. Who Can Use Chamet

Chamet is for people who meet the minimum age required by the law that applies to them. By using the service you confirm that you do, and that no earlier removal from the platform applies to you.

Your account is personal. Do not share it, sell it, or let someone underage use it. You are responsible for what happens through your login, so keep the credentials to yourself and tell us if you suspect someone else has them.

3. What Chamet Provides

Chamet is a social video platform: private 1v1 video chat with real people, live streaming you can watch and join, and group party rooms. Some features work right in the browser, with no sign-up needed to try.

Features evolve. We may add, change or retire parts of the service, and we do not promise uninterrupted availability — live video depends on your connection, your device and other people being online.

One thing to be clear about: Chamet connects you with other users. It does not verify who they are, endorse them, or sit inside your conversations.

4. Your Content and What Others See

You keep ownership of what you create. By putting content on Chamet you grant us the licence needed to host, transmit and display it so the service can run — nothing more exotic than that.

Assume that anything you show on camera can be kept by the person on the other side: a screenshot, a screen recording, a second phone pointed at the display. That is outside any platform's control. Do not show what you would not want to exist beyond the conversation.

5. Playing by the Rules

The full conduct rules live in the Community Guidelines, and they are part of this agreement. In summary, do not:

• Harass, threaten or pressure anyone
• Keep contacting someone who has asked you to stop
• Record or repost another person's content without permission
• Publish anyone's private information
• Ask users for money, gift cards, crypto or off-platform payments
• Ask for passwords, verification codes or payment details
• Pretend to be another person or a Chamet staff member
• Run bots, scrapers or automation against the service
• Try to breach, overload or reverse-engineer the platform
• Use Chamet in a way that breaks the law where you are

6. Matching, Calls and Translation

Matching connects you with another available person, but outcomes are not guaranteed — wait times, call quality and who you meet vary with availability, location and network conditions. The mechanics are covered in how Chamet works.

Skipping ends a match and looks again. Blocking prevents further contact. Reporting sends context to the moderation team for review. Message translation is a convenience: automated translation gets things wrong, so never rely on it for anything legal, financial or safety-critical.

7. Coins, Gifts and Payments

Chamet is free to start — your first match is free, and you can try the product without paying. That free allowance is limited, can change, and is not a promise of unlimited free use.

Longer or premium sessions can use coins. Prices, inclusions and any renewal terms are shown in the product before you pay, and that display is what governs — figures are deliberately not fixed in this page because they change. Common questions about free matches and coins are answered in the Help Center.

Coins and virtual gifts are a licence to use features inside Chamet. They are not currency, not a deposit, not transferable outside the platform, and carry no cash value. A gift is a platform interaction, not a transfer of money to another person.

Refunds follow the terms shown at purchase and applicable law. Raising a chargeback without contacting support first may lead to account restriction.

8. Third-Party Services

Chamet relies on third parties for things like payment processing and analytics, and may link to sites we do not run. Their terms and privacy practices are their own, and a link is not an endorsement.

9. Intellectual Property

The Chamet name, brand, interface and the software behind the service belong to Chamet and its licensors. These terms give you a personal, non-exclusive, revocable licence to use the service — not to copy it, resell it or build on top of it.

10. Enforcement and Ending Access

Breaking these terms or the Community Guidelines can lead to a warning, feature limits, suspension or permanent removal, depending on what a review finds. Serious cases may be referred to the appropriate authorities.

You can stop using Chamet at any time. We may suspend or end access where the terms are broken, where the law requires it, or where continuing would put other users at risk. Unused coins are generally not refunded when an account is removed for a violation.

11. Privacy

What we collect, why we collect it and the choices you have are set out in the Privacy Policy, which forms part of this agreement. Cookies are covered there too.

12. Disclaimers and Limitation of Liability

Chamet is provided on an "as is" and "as available" basis. We do not warrant that it will be uninterrupted or error-free, or that any particular person will be available to talk to.

We do not vouch for the identity, conduct or intentions of other users. Meeting people online carries risk that no platform removes — the habits that reduce it are collected in the Safety Center, and reading it is worth your time.

To the maximum extent the law allows, Chamet is not liable for indirect, incidental or consequential loss, or for the conduct of other users. Nothing here limits liability that cannot lawfully be limited.

13. Governing Law and Disputes

These terms are governed by the laws of the jurisdiction where the entity operating Chamet is established, without regard to conflict-of-law rules. Where mandatory consumer-protection law in your own jurisdiction gives you stronger rights, those rights are not taken away by this clause.

Before filing anything formal, contact support and give us the chance to sort it out — most issues resolve faster that way.

14. Changes and Contact

These terms change as the product does. Continued use after an update means accepting the updated terms, and where a change is material we will make reasonable efforts to make it visible.

Questions about these terms go to Chamet support, or write to us at support[at]chamet.cc.

The Agreement, in One Line

Be genuine, be decent, pay for what you use — and the product is yours to enjoy. If that works for you, start your first video chat and see who is out there.